At Summit UK, it is our number one priority to keep our customers satisfied. This also includes shipping out orders to our customers quickly and in a timely fashion.

 

PLEASE NOTE: Import & duty costs are covered for our customers ordering from EU member states when using the express postage option.  

Orders placed after 2pm will be sent next working day (excludes bank holidays and busy sale periods).

If you choose to leave your order in a safe place we are not responsible for this and do not hold responsibility if the parcel is lost or damaged after it has been delivered to a safe place.

We ship worldwide using Royal Mail, DPD, FedEx and DHL Express. Please see below for our shipping rates:

 

UK

Royal Mail 24 Tracked (1-2 working days) - £2.99

Free shipping on orders over £100.

DPD Express Next day delivery (2PM Cut off time) - £6.99

DHL Express Next day delivery (2PM Cut off time) - £9.99

 

EU

EU- Duty and taxes included: 1-3 working days

Up to £119.99 - £15

£120 + - Free shipping

  

USA and Canada

 

USA and Canada: 1-3 working days

Up to £149.99 - £25

£150 + - Free shipping

 

Rest of World

Rest of World: 1-5 working days

Up to £249.99 - £25

£250 + - Free shipping

 

Delivery Process

Once you have placed an order, you will receive an order confirmation email. This email tells you that we have received your order and will show you information such as: products ordered, order number and your shipping location.

You will receive a second email and this is your shipping confirmation. This will include your tracking details and tracking number.

On the date of delivery, you will receive a text notification of your delivery window.

 

DHL Service Point

If you know that you will not be there to receive your delivery, you can choose to pick up your order from your nearest DHL service point. You can do this through your text confirmation.

To receive your delivery from a DHL service point you will need:

Photographic ID (driving licence or passport)

Email or text confirmation from DHL

 

Leaving With A Neighbour

You can choose to leave your order with a neighbour by providing DHL with a house number and other details. If you choose to have this option, DHL & Summit UK do not hold responsibility if the parcel is lost or damaged after it has been delivered.

 

Vacation

If you are vacation, you can request DHL to hold your parcel for up to 30 days.

 

***CLICK HERE TO DOWNLOAD THE RETURNS FORM***

 

Return Address:

Summit UK

UNIT A J&S HOUSE

DENTON DRIVE

NORTHWICH

CW9 7LU

 

Terms and conditions for returning items are on the returns form.

HATS,CAPS, SOCKS, GLOVES ARE NONE RETURNABLE
If you have any issues with your order being incorrect or not having the correct items sent this must be reported within 48H of the parcel being delivered.  

 

Tracking Your Parcel

You can track your order through your tracking number sent via email. You can also track your shipment from the text confirmation sent once the order has shipped.